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Privacy

We are very pleased about your interest in our company. Data protection has a particularly high priority for the management of TATEX GmbH Notrufleitzentrale. Use of the websites of TATEX GmbH Notrufleitzentrale is generally possible without providing any personal data. However, if a data subject wishes to use special services of our company via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the data subject's consent.

The processing of personal data, for example the name, address, email address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation and in compliance with the country-specific data protection regulations applicable to TATEX GmbH Notrufleitzentrale. With this privacy policy, our company would like to inform the public about the type, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed about their rights by means of this privacy policy.

As the controller responsible for processing, TATEX GmbH Notrufleitzentrale has implemented numerous technical and organizational measures to ensure the most complete protection possible of the personal data processed through this website. However, internet-based data transmissions can generally have security gaps, so absolute protection cannot be guaranteed. For this reason, each data subject is free to transmit personal data to us by alternative means, for example by telephone.

1. Definitions

The privacy policy of TATEX GmbH Notrufleitzentrale is based on the terms used by the European legislator when issuing the General Data Protection Regulation (GDPR). Our privacy policy is intended to be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terms used in advance.

We use the following terms in this privacy policy, among others:

• a) personal data

  Personal data are any information relating to an identified or identifiable natural person (hereinafter \"data subject\"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

• b) data subject

  A data subject is any identified or identifiable natural person whose personal data are processed by the controller responsible for processing.

• c) processing

  Processing is any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organization, ordering, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

• d) restriction of processing

  Restriction of processing is the marking of stored personal data with the aim of limiting its future processing.

• e) profiling

  Profiling is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning work performance, economic situation, health, personal preferences, interests, reliability, behavior, location or movements of that natural person.

• f) pseudonymization

  Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

• g) controller or person responsible for processing

  Controller or person responsible for processing is the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. If the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for its designation may be provided for by Union law or the law of the Member States.

• h) processor

  Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

• i) recipient

  Recipient is a natural or legal person, public authority, agency or other body to which personal data are disclosed, whether a third party or not. However, authorities which may receive personal data in the course of a particular inquiry in accordance with Union law or the law of the Member States shall not be regarded as recipients.

• j) third party

  Third party is a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or processor, are authorized to process personal data.

• k) consent

  Consent is any freely given, specific, informed and unambiguous indication of the data subject's wishes, by which the data subject signifies agreement to the processing of personal data relating to him or her, either by a statement or by a clear affirmative action.

2. Name and address of the controller

The controller within the meaning of the GDPR, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:

3. Cookies

The websites of TATEX GmbH Notrufleitzentrale use cookies. Cookies are text files stored on a computer system via an Internet browser.

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters through which websites and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited websites and servers to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified by the unique cookie ID.

By using cookies, TATEX GmbH Notrufleitzentrale can provide users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized in the user's interest. Cookies enable us, as mentioned, to recognize users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, a user of a website that uses cookies does not have to re-enter access data each time they visit because this is handled by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping cart in an online shop. The online shop remembers the items that a customer has placed in the virtual shopping cart via a cookie.

The data subject can prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies already set can be deleted at any time via an Internet browser or other software programs. This is possible in all common Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

4. Collection of general data and information

The website of TATEX GmbH Notrufleitzentrale collects a series of general data and information with each call to the website by a data subject or an automated system. These general data and information are stored in the server log files. The data collected may include (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the subpages accessed via an accessing system on our website, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system and (8) other similar data and information that serve to avert danger in the event of attacks on our information technology systems.

When using this general data and information, TATEX GmbH Notrufleitzentrale does not draw any conclusions about the data subject. This information is rather needed to (1) deliver the contents of our website correctly, (2) optimize the contents of our website and the advertising for it, (3) ensure the long-term functionality of our information technology systems and the technology of our website, and (4) provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack. These anonymized data and information are therefore evaluated by TATEX GmbH Notrufleitzentrale statistically and with the aim of increasing data protection and data security in our company in order to ensure an optimal level of protection for the personal data we process. The anonymized data of the server log files are stored separately from all personal data provided by a data subject.

5. Registration on our website

The data subject has the possibility to register on the website of the controller by indicating personal data. Which personal data are transmitted to the controller is determined by the respective input mask used for registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for its own purposes. The controller may arrange the transfer to one or more processors, for example a parcel service provider, which also uses the personal data exclusively for internal use attributable to the controller.

By registering on the website of the controller, the IP address assigned by the Internet service provider (ISP) to the data subject, the date and time of registration are also stored. The storage of these data takes place because this is the only way to prevent misuse of our services and, if necessary, to enable the investigation of committed offenses. In this respect, the storage of these data is required to safeguard the controller. These data are not passed on to third parties unless there is a legal obligation to do so or the transfer serves law enforcement.

The registration of the data subject by voluntarily providing personal data serves the controller to offer the data subject content or services that can only be offered to registered users by nature of the matter. Registered persons are free to change the personal data specified during registration at any time or to have them completely deleted from the controller's database.

The controller shall provide any data subject upon request at any time with information as to what personal data are stored about the data subject. Furthermore, the controller corrects or deletes personal data at the request or notice of the data subject, insofar as no statutory retention obligations conflict with this. The entirety of the controller's employees are available to the data subject as contact persons in this context.

6. Subscription to our newsletter

On the website of TATEX GmbH Notrufleitzentrale, users are given the opportunity to subscribe to our company's newsletter. Which personal data are transmitted to the controller when ordering the newsletter results from the input mask used for this purpose.

The TATEX GmbH Notrufleitzentrale informs its customers and business partners at regular intervals by means of a newsletter about company offers. The newsletter can only be received by the data subject if (1) the data subject has a valid email address and (2) the data subject registers for the newsletter delivery. For legal reasons, a confirmation email is sent to the email address registered for the newsletter delivery for the first time in the double opt-in procedure. This confirmation email serves to verify whether the owner of the email address, as a data subject, has authorized receipt of the newsletter.

When registering for the newsletter, we also store the IP address assigned by the Internet service provider (ISP) of the computer system used by the data subject at the time of registration, as well as the date and time of registration. The collection of these data is necessary to be able to trace the (possible) misuse of an email address of a data subject at a later time and therefore serves the legal safeguarding of the controller.

The personal data collected as part of a newsletter registration are used exclusively for sending our newsletter. Furthermore, subscribers to the newsletter may be informed by email if this is required for the operation of the newsletter service or a registration in this regard, as may be the case in the event of changes to the newsletter offering or changes to the technical conditions. There is no transfer of the personal data collected as part of the newsletter service to third parties. The subscription to our newsletter can be terminated by the data subject at any time. The consent to the storage of personal data that the data subject has given us for the newsletter delivery can be revoked at any time. For the purpose of revoking consent, a corresponding link can be found in each newsletter. Furthermore, it is possible to unsubscribe from the newsletter delivery at any time directly on the website of the controller or to inform the controller of this in another way.

7. Newsletter tracking

The newsletters of TATEX GmbH Notrufleitzentrale contain so-called tracking pixels. A tracking pixel is a miniature graphic embedded in emails sent in HTML format to enable log file recording and log file analysis. This makes it possible to carry out a statistical evaluation of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, TATEX GmbH Notrufleitzentrale can recognize whether and when an email was opened by a data subject and which links in the email were accessed by the data subject.

Such personal data collected via the tracking pixels contained in the newsletters are stored and evaluated by the controller in order to optimize the newsletter delivery and to better adapt the content of future newsletters to the interests of the data subject. These personal data are not passed on to third parties. Data subjects are entitled at any time to revoke the separate consent statement issued via the double opt-in procedure. After a revocation, these personal data are deleted by the controller. An unsubscribe from receiving the newsletter is automatically interpreted by TATEX GmbH Notrufleitzentrale as a revocation.

8. Contact option via the website

The website of TATEX GmbH Notrufleitzentrale contains information required by law that enables quick electronic contact with our company as well as direct communication with us, which also includes a general address of so-called electronic mail (email address). If a data subject contacts the controller by email or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the controller are stored for the purposes of processing or contacting the data subject. Such personal data are not passed on to third parties.

9. Routine deletion and blocking of personal data

The controller processes and stores personal data of the data subject only for the period necessary to achieve the storage purpose or as required by the European legislator or another legislator in laws or regulations to which the controller is subject.

If the storage purpose no longer applies or a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or deleted in accordance with the legal regulations.

10. Rights of the data subject

• a) Right to confirmation

  Every data subject has the right granted by the European legislator to obtain from the controller confirmation as to whether personal data concerning him or her are being processed. If a data subject wishes to exercise this right of confirmation, he or she may, at any time, contact an employee of the controller.

• b) Right of access

  Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller, at any time, free information about the personal data stored concerning him or her and a copy of this information. Furthermore, the European legislator has granted the data subject access to the following information:

  • the processing purposes
  • the categories of personal data that are processed
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
  • if possible the planned duration for which the personal data will be stored, or, if this is not possible, the criteria for determining that duration
  • the existence of a right to rectification or erasure of personal data concerning the data subject or restriction of processing by the controller, or a right to object to such processing
  • the existence of a right to lodge a complaint with a supervisory authority
  • if the personal data are not collected from the data subject: all available information about the source of the data
  • the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved as well as the significance and the envisaged consequences of such processing for the data subject

  Furthermore, the data subject has a right to obtain information as to whether personal data have been transferred to a third country or an international organization. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards related to the transfer.

  If a data subject wishes to exercise this right of access, he or she may, at any time, contact an employee of the controller.

• c) Right to rectification

  Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Furthermore, the data subject has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data, including by means of a supplementary statement.

  If a data subject wishes to exercise this right to rectification, he or she may at any time contact an employee of the controller.

• d) Right to erasure (right to be forgotten)

  Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, where one of the following grounds applies and where processing is not necessary:

  • The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
  • The data subject withdraws consent on which the processing is based according to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR and there is no other legal ground for the processing.
  • The data subject objects to the processing pursuant to Art. 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21(2) GDPR.
  • The personal data were processed unlawfully.
  • The personal data must be erased for compliance with a legal obligation in Union law or the law of the Member States to which the controller is subject.
  • The personal data were collected in relation to offered information society services pursuant to Art. 8(1) GDPR.

  If one of the above reasons applies and a data subject wishes to have personal data stored by TATEX GmbH Notrufleitzentrale erased, he or she may, at any time, contact an employee of the controller. The employee of TATEX GmbH Notrufleitzentrale will ensure that the erasure request is complied with without delay.

  If the personal data have been made public by TATEX GmbH Notrufleitzentrale and our company, as the controller, is obliged pursuant to Art. 17(1) GDPR to erase the personal data, TATEX GmbH Notrufleitzentrale shall, taking account of available technology and implementation costs, take reasonable steps, including technical measures, to inform other controllers processing the published personal data that the data subject has requested the erasure of all links to, or copies or replications of, those personal data, insofar as processing is not required. The employee of TATEX GmbH Notrufleitzentrale will arrange the necessary in individual cases.

• e) Right to restriction of processing

  Every data subject affected by the processing of personal data has the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

  • The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.
  • The controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the establishment, exercise or defense of legal claims.
  • The data subject has objected to processing pursuant to Art. 21(1) GDPR and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.

  If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored by TATEX GmbH Notrufleitzentrale, he or she may at any time contact an employee of the controller. The employee of TATEX GmbH Notrufleitzentrale will arrange the restriction of the processing.

• f) Right to data portability

  Every data subject affected by the processing of personal data has the right granted by the European legislator to receive the personal data concerning him or her, which were provided by the data subject to a controller, in a structured, commonly used and machine-readable format. He or she also has the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, provided that the processing is based on consent pursuant to Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR or on a contract pursuant to Art. 6(1)(b) GDPR and the processing is carried out by automated means, provided that the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

  Furthermore, in exercising his or her right to data portability pursuant to Art. 20(1) GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this does not adversely affect the rights and freedoms of others.

  To exercise the right to data portability, the data subject may at any time contact an employee of TATEX GmbH Notrufleitzentrale.

• g) Right to object

  Every data subject affected by the processing of personal data has the right granted by the European legislator to object at any time, on grounds relating to his or her particular situation, to processing of personal data concerning him or her which is based on Art. 6(1)(e) or (f) GDPR. This also applies to profiling based on these provisions.

  The TATEX GmbH Notrufleitzentrale no longer processes the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defense of legal claims.

  If TATEX GmbH Notrufleitzentrale processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to TATEX GmbH Notrufleitzentrale to the processing for direct marketing purposes, TATEX GmbH Notrufleitzentrale will no longer process the personal data for these purposes.

  In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to the processing of personal data concerning him or her which is carried out by TATEX GmbH Notrufleitzentrale for scientific or historical research purposes or for statistical purposes pursuant to Art. 89(1) GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

  To exercise the right to object, the data subject may contact any employee of TATEX GmbH Notrufleitzentrale or another employee directly. The data subject is also free to exercise his or her right to object by automated means using technical specifications, in connection with the use of information society services, notwithstanding Directive 2002/58/EC.

• h) Automated decisions in individual cases including profiling

  Every data subject affected by the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, provided that the decision (1) is not necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is authorized by Union or Member State law to which the controller is subject and that law lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is based on the data subject's explicit consent.

  If the decision (1) is necessary for entering into or the performance of a contract between the data subject and the controller, or (2) is made with the data subject's explicit consent, TATEX GmbH Notrufleitzentrale shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.

  If the data subject wishes to exercise rights relating to automated decisions, he or she may at any time contact an employee of the controller.

• i) Right to withdraw consent under data protection law

  Every data subject affected by the processing of personal data has the right granted by the European legislator to withdraw consent to the processing of personal data at any time.

  If the data subject wishes to exercise the right to withdraw consent, he or she may at any time contact an employee of the controller.

11. Data protection for applications and the application process

The controller collects and processes the personal data of applicants for the purpose of handling the application process. The processing can also take place by electronic means. This is especially the case if an applicant submits corresponding application documents by electronic means, for example by email or via a web form on the website, to the controller. If the controller concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of handling the employment relationship in compliance with legal requirements. If the controller does not conclude an employment contract with the applicant, the application documents will be automatically deleted two months after notification of the rejection decision, provided that no other legitimate interests of the controller oppose deletion. Other legitimate interests in this sense include, for example, a duty to provide evidence in proceedings under the General Equal Treatment Act (AGG).

12. Legal basis of processing

Art. 6(1)(a) GDPR serves our company as the legal basis for processing operations where we obtain consent for a specific processing purpose. If processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, with processing operations necessary for the delivery of goods or the provision of any other service or consideration, the processing is based on Art. 6(1)(b) GDPR. The same applies to such processing operations which are necessary to carry out pre-contractual measures, for example in cases of inquiries about our products or services. If our company is subject to a legal obligation that requires the processing of personal data, such as to fulfill tax obligations, the processing is based on Art. 6(1)(c) GDPR. In rare cases, processing of personal data may be necessary to protect vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured in our company and his or her name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third parties. Then the processing would be based on Art. 6(1)(d) GDPR. Finally, processing operations may be based on Art. 6(1)(f) GDPR. This legal basis applies to processing operations which are not covered by any of the aforementioned legal bases, where processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, provided that the interests, fundamental rights and freedoms of the data subject do not override those interests. Such processing operations are permitted to us in particular because they were specifically mentioned by the European legislator. He held the view that a legitimate interest could be assumed if the data subject is a customer of the controller (Recital 47 sentence 2 GDPR).

13. Legitimate interests pursued by the controller or a third party

If the processing of personal data is based on Article 6(1)(f) GDPR, our legitimate interest is the conduct of our business for the benefit of the well-being of all our employees and our shareholders.

14. Duration for which the personal data are stored

The criterion for the duration of storage of personal data is the respective statutory retention period. After expiry of the period, the corresponding data are routinely deleted, provided that they are no longer required for contract fulfillment or contract initiation.

15. Statutory or contractual requirements for providing personal data; necessity for contract conclusion; obligation of the data subject to provide personal data; possible consequences of failure to provide

We inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may result from contractual provisions (e.g. information on the contractual partner). It may be necessary for a contract conclusion that a data subject provides us with personal data, which must then be processed by us. The data subject is, for example, obligated to provide us with personal data if our company concludes a contract with him or her. Failure to provide personal data would mean that the contract could not be concluded with the data subject. Before providing personal data, the data subject must contact one of our employees. Our employee will clarify for the data subject on a case-by-case basis whether the provision of personal data is required by law or contract or necessary for the conclusion of the contract, whether there is an obligation to provide personal data, and what the consequences of not providing personal data would be.

16. Existence of automated decision-making

As a responsible company, we refrain from automatic decision-making or profiling.